NEETI TRAVELS is committed to protecting the privacy and security of the personal information entrusted to us by our corporate Clients and their passengers.

1. Information We Collect

We collect personal information necessary to provide and manage our corporate cab services, which may include:

• Client Information: Corporate contact details, billing information, and details of authorized users.
• Passenger Information: Name, phone number, email address, pick-up/drop-off locations, and trip details.
• Technical Information: Device information, IP address, and usage data from our booking platform/app.
• Location Data: Real-time and historical vehicle location data for service delivery and tracking.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process bookings, dispatch drivers, confirm rides, and communicate service updates.
• Billing and Invoicing: To process payments and manage the corporate account.
• Service Improvement: To analyze usage and feedback to enhance our service quality and platform.
• Security: To monitor trip safety, prevent fraud, and comply with legal obligations.

3. Sharing and Disclosure of Information

We only share personal information in the following limited circumstances:

• With Drivers/Operators: We share passenger name, pick-up/drop-off details, and contact number with the assigned driver solely for the purpose of executing the ride.
• With the Corporate Client: We may share trip details and usage data with the Client for billing, expense management, and compliance with the corporate service agreement.
• Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities.
• Third-Party Providers: With trusted third-party services that support our operations (payment processors, maintenance, IT support), subject to strict confidentiality obligations.

4. Data Security

We implement robust technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, access controls, and secure data storage practices.

5. Your Rights

The Client or authorized passenger can request access to, correction of, or deletion of their personal data, subject to legal and contractual limitations.